#Industry News
Cygnus Instruments are expanding to new premises
Exciting News! Our Operations and Service departments are expanding and will be relocating to new premises, still within Dorchester.
Exciting News! Our Operations and Service departments are expanding and will be relocating to new premises, still within Dorchester.
As a result, there will be some impact on processing orders, calibration, and service. We will endeavour to keep this to a minimum.
Operations and Service will be shut for two weeks in August:
From the 12th to the 23rd of August.
Any standard orders received and acknowledged before the 26th of July will be shipped prior to this shut-down period.
Any standard orders received and acknowledged on or after the 29th of July will be acknowledged with a lead time to cover this period.
We will return to our standard lead time as soon as possible after the move is complete.
Any nonstandard "made to order" or large orders will be acknowledged separately with their appropriate lead times.
Sales, Marketing, Engineering and Accounts will be working as normal during this period, so there will be no effect on the sales quotations and acknowledgements.