Service work always includes updating to the latest state of technology as well as comprehensive functional testing of all assemblies in the device. This uncompromising orientation to quality enables HEIDENHAIN to provide its above-average warranty levels. This in turn reflects the company''s trust in the quality and reliability of its own products as well as the service work performed.
If these services are carried out directly by HEIDENHAIN, customers benefit from repairs making the most of HEIDENHAIN''s specialized production and measuring equipment. Intensive training for service employees ensures deep product expertise, and detailed documentation of service cases aids both rapid error diagnosis as well as consistent product improvement.