Visit Our Customer's Factory in Italy

Visit Our Customer's Factory in Italy

Ten days have passed since our technicians arrived in Italy. After arriving in Italy and taking a short rest, the technicians visited our Italian customers with gifts. Everyone was very happy and looking forward to the next trip. After a brief self-introduction, they made a detailed plan.

Our staff briefly introduced our company, which helped them to fully understand the strength of DXTEXH. In communicating with customers, we cared about their interests and respond to their questions. In addition, during these ten days, our staff entered the customer's factory to actually inspect the operation of the machine and provide some opinions. The following is a summary of this visit in factory.

The purpose of visiting the factory:

The purpose of visiting the factory is to think about what we see. According to the needs of customers, we help customers use the least resources to manufacture valuable commodities. Our technicians will correct the deviation in time through the inspection results. Through face-to-face communication, we can provide customers with the best solutions. At the same time, we will actively absorb the opinions of customers and upgrade our machines in time.

The content of visiting the factory:

1. Check whether the production process is standardized

The purpose of checking the process is to see whether a company has a lean layout. Efficient production requires problem visualization. Bad layout leads to waste everywhere. But a lean layout process can eliminate a lot of waste at the source of the design.

2. Check whether the production environment is safe

When using a laser cutting machine, the working environment directly affects the efficiency of processing. On the one hand, it is necessary to ensure that the temperature and temperature are within the normal range. On the other hand, we should also pay attention to the absence of electrostatic magnetic fields in the working environment. This avoids environmental factors affecting the laser light path and causing errors.

3. Check whether the cutting quality is qualified

The premise of good processing quality is that the parameters and configuration of the laser cutting machine need to be optimal. In this way, the operator can use the laser cutting machine to process a good workpiece

Note: 1. Do the starting and ending points of the cutting closed line coincide? 2. Does the laser cut through the material? 3. Is the table stable during cutting? 4. Is there serious melting edge phenomenon on the cutting surface?

In the future, DXTEXH will continue to provide support and services to our customers to meet their needs. No matter where you are, just a phone call or an email, we will give you response and help within 24 hours. If you also need on-site help from our technicians, please leave your contact information. We will arrange technicians to serve you in time. Your satisfaction is our biggest pursuit!