DXTECH After-Sales Service

DXTECH After-Sales Service Team Provides High-Quality On-site Service for Serbian Customers

As a professional manufacturer of laser cutting equipment and provider of metal processing solutions, DXTECH has always attached great importance to product quality and customer service. Recently, our after-sales service team went to the factory of our Serbian customer Mr. Denis to provide installation and technical guidance, and won high praise from the customer.

On-site service in Serbia

Mr. Denis is the operator of a metal processing factory. In order to expand his business, he purchased a 6kW SPT sheet and tube integrated laser cutting machine. Due to the complexity and high technical content of the machine, Mr. Denis and his team needed professional technical support and guidance to ensure that the machine could operate normally and meet their production needs. Therefore, they chose DXTECH as their equipment supplier and service provider.

After arriving at the factory, the after-sales service team had a pleasant communication with Mr. Denis and his team, and provided installation and processing debugging services, as well as simple training on the use of the machine. Although there were some language differences, our after-sales personnel successfully taught Mr. Denis's team how to use and maintain the machine through patient communication and demonstration.

Mr. Denis was very satisfied with our service. He said, "DXTECH's service team is very professional and responsible. Their service makes me very satisfied. They not only provide me with high-quality equipment, but also provide me with high-quality after-sales service and technical support, making me more confident in my production line."

Our after-sales service team is also very happy and satisfied with this. As a professional manufacturer of laser cutting equipment and provider of metal processing solutions, we have always been committed to providing customers with high-quality products and excellent services. No matter when and where, we will do our best to meet customer needs and solve customer problems.