#Industry News
High Praise for DXTECH’s 1530EP Metal Sheet Laser Cutter with Exchange Platform from a Saudi Arabia Saudi Customer
High Praise for DXTECH’s 1530EP Metal Sheet Laser Cutter with Exchange Platform from a Saudi Arabia Saudi Customer
Recently, a renowned entrepreneur from Saudi Arabia, specializing in the design, manufacturing, and installation of door, window, and fence structures, has expressed unprecedented recognition and trust in our DXTECH brand. In particular, he has highly praised the 1530EP series metal sheet laser cutter with an exchange platform that we provided.
This Saudi customer’s enterprise focuses on customized production of high-end door, window, and fence structures, aiming to bring aesthetically pleasing and secure architectural solutions to the market through exceptional design and superb craftsmanship. Previously, the customer already owned a fiber laser cutter. However, with the continuous expansion of business scale and the pursuit of higher production efficiency, the customer decided to invest again in advanced equipment to occupy a more favorable position in the fiercely competitive market.
In response to the customer’s needs, DXTECH’s sales team promptly responded. Through in-depth and meticulous communication, we comprehensively understood the customer’s processing requirements, the status of existing equipment, and future development plans. Based on this, we recommended the 1530EP series metal sheet laser cutter, which is specially equipped with an efficient exchange platform. This model enables parallel processing of cutting operations and material loading and unloading, with an astonishing platform exchange time of only 15 seconds, greatly enhancing the overall efficiency of the production line.
To eliminate the customer’s doubts, we utilized remote video technology to conduct on-site sampling at the DXTECH factory. The accuracy and efficiency of the cut samples were highly recognized by the customer. After comprehensive comparison with multiple suppliers, the customer ultimately chose DXTECH. This is not only a testament to our product strength but also a vote of confidence in our professional services.
In subsequent in-depth exchanges, the customer further expressed the need to cut non-metallic materials such as acrylic. In response to this new requirement, the sales team, after fully considering the customer’s budget and practical application scenarios, recommended the open-type CO2 laser cutting and engraving machine. Additionally, we provided customized services for the machine’s appearance to ensure that the equipment not only meets production needs but also perfectly integrates with the customer’s corporate image, showcasing both professionalism and individuality.
A month later, as the two pieces of equipment continued to support the customer’s production with stable and efficient performance, they not only consolidated the customer’s production base but also brought more business orders, achieving leapfrog growth in economic benefits. To this end, the customer specially recorded a thank-you video. In the video, the customer first expressed sincere gratitude for our professional recommendation, praising the 1530EP metal sheet laser cutter with exchange platform and CO2 laser cutting and engraving machine as the best equipment on the Saudi market. Subsequently, the customer personally demonstrated the smooth cutting process of the two machines in actual operation, with high-quality cut products showcasing the customer’s proficient mastery and efficient utilization of the equipment.
This cooperation has not only deepened the business ties between DXTECH and the Saudi customer but also laid a solid foundation for the joint development of both parties in the future. We provide global customers with more high-quality and efficient laser cutting solutions, working together to create a brighter future for the manufacturing industry!