
#Industry News
Thai Customers Visited DXTECH and Purchased 3kW FC Coil Fed Metal Fiber Laser Cutting Machine
Thai Customers Visited DXTECH and Purchased 3kW FC Coil Fed Metal Fiber Laser Cutting Machine
This customer from Thailand runs a company whose main business is metal decorations, billboards, etc. At present, the customer needs a coil metal fiber laser cutting machine to improve production efficiency and expand economic benefits. The customer was attracted by DXTECH’s professional official website through Google search, and then contacted our sales staff for detailed understanding. At the kind invitation of DXTECH staff, the customer decided to come to the factory for a field visit and purchase a coil fed metal fiber laser cutting machine.
DXTECH’s technical manager personally received the Thai customer with a professional attitude and enthusiasm. The client’s goal was to upgrade its existing metal processing capabilities and improve the productivity of its advertising and metal sheet decoration business. The client had a certain basic understanding of laser cutting machines, and he was particularly interested in machines that could handle coil leveling and cutting tasks, which was ideal for businesses looking to improve production efficiency. After carefully evaluating the client’s needs, DXTECH’s sales staff recommended the FC 3kW coil fed metal fiber laser cutting machine, a product designed specifically for businesses like his. This machine is known for its ability to efficiently cut and level metal coils, breaking the traditional processing methods and can simultaneously achieve four major functions: raw material leveling, feeding, cutting, and unloading. The optical path is not restricted, and the fiber transmission loss is small, which can expand the processing range and is very suitable for advertising applications and general metal decoration.
During the on-site visit, the sales staff explained the working principle and performance characteristics of the machine in detail to the customer. The customer personally experienced the operation of the machine and cut a variety of metal samples. He was particularly impressed by the machine’s cutting effect, which was smooth and clean, with minimal material waste, high precision, and a user-friendly interface, which would greatly improve his production efficiency.
Finally, the DXTECH sales manager led the customer to the office and answered the customer’s various questions about the equipment in detail to ensure that the customer fully mastered the operation of this FC 3kW coil fed metal fiber laser cutting machine.
At the same time, we also introduced the delivery process of the machine and a series of high-quality after-sales services that customers will enjoy after purchasing. From the installation and commissioning of the equipment, operation training to subsequent technical support and maintenance, we will wholeheartedly provide customers with a full range of services. In the end, the customer expressed great satisfaction with DXTECH’s machine, believing that it will definitely improve their production efficiency, and the customer expressed appreciation for the service and after-sales support provided by DXTECH staff.