goods and sensitive fluids.
Purchasing managers and engineers mostly know only a fraction of the suppliers product portfolio. So far, two options are available to make a choice for a specific application: personal consultation, or time-consuming research within various technical data sheets. However, customers can only contact their supplier during their business hours, and order numbers which are put together manually may result
in incorrect orders. Therefore Elaflex offers a third option:
Users are able to create their ideal product by using the configurator within a few minutes. The result can be saved locally or be directly sent to the supplier.
There are approx. 50 different kind of hoses in sizes DN 9-250 mm, a large number of coupling types, standards, materials, coatings, seals and mounting systems to choose from. Despite the huge numbers of product combinations the user is led in a selfexplaining way to the ideal product combination, step by step. Every product and option is visualized and shown with alternatives. Technical hints are available on demand during the process.
Background of the development
In the B2C sector, configurators have already won. For industrial goods, the user will mostly find configurators which are simple chart sequences without added value compared to a classical catalogue. Programming a good online configurator requires
much time and effort. The new Elaflex tool offers purchasing agents a genuinely added value in order to achive an overview of the product portfolio. This tool has already been awarded by the German Medium-Sized Business Initiative 2014.