#Product Trends
Service Concepts - all of that in 15 days
What does service mean to you?
IN EVENT OF A SERVICE, YOU HAVE ONLY TO DO 2 THINGS:
• Your device is defective
1. Please send us the device
• At the latest after 48 hours we will provide you with a detailed cost estimate for the lump sum repair price
2. Please approve this cost estimate
• We will send you back the device after 15 work days at the latest
You can still plan with your device despite the failure!