#Industry News
Sustainability at Primagest_Our SDGs and ESG Commitments
SDGs, ESG, Sustainability, Compliance, ISO
Primagest is committed to the UN Sustainable Development Goals (SDGs) and ESG principles across all aspects of our operations. From digitisation-driven paper reduction to inclusive workplace policies and rigorous governance, we embed sustainability into everything we do. Certified under ISO/IEC 27001, ISO 9001, and Japan's Privacy Mark.
At Primagest, we believe that technology leadership and corporate responsibility are inseparable. As a member of the Canon Marketing Japan Group, we are committed to the United Nations Sustainable Development Goals (SDGs) and to upholding Environmental, Social, and Governance (ESG) standards across all aspects of our business.
This article outlines how Primagest integrates sustainability into our products, services, and internal operations — and why these commitments matter to the partners and clients we work with around the world.
Environment: Technology as a Force for Sustainability
Primagest's core mission — enabling the seamless transition from analogue to digital information — has an inherent and direct environmental benefit. Every document digitised, every paper-based workflow automated, and every back-office process moved to the cloud translates into measurable reductions in paper consumption, physical storage needs, and associated carbon emissions.
Our high-speed document processing solutions are deployed across financial institutions, insurance companies, utility providers, and public-sector organisations in Japan and internationally. By helping these organisations reduce their reliance on paper-intensive processes, Primagest actively contributes to the following SDGs:
Social: People at the Centre of Our Business
Primagest is committed to building an inclusive and supportive workplace where every employee can thrive. Key initiatives include:
• Flexible working arrangements, including reduced-hours programmes and family care leave
• Management systems designed to prevent excessive overtime and actively encourage paid leave utilisation
• Cloud-native infrastructure that enables location-free working, supporting employees regardless of where they are based
• Solutions that support education and training activities through ICT and cloud environments, both internally and for our clients
Beyond our own workforce, our products and services create social value for the organisations we serve. By reducing administrative burdens, our solutions free up human resources for higher-value activities — directly contributing to SDG 8 (Decent Work and Economic Growth) and SDG 4 (Quality Education).
Governance: Accountability, Compliance, and Trust
Strong governance is the foundation of everything Primagest does. We maintain a comprehensive internal control framework that is formally reviewed and updated on an annual basis. Specific governance measures include:
• An internal whistleblowing system to detect and address compliance violations at the earliest possible stage
• Regular compliance training for all employees, covering applicable laws, regulations, and corporate ethics
• Strict adherence to data protection regulations, underpinned by our Privacy Mark certification and ISO/IEC 27001 accreditation
• Transparent and accountable corporate governance aligned with the Canon Marketing Japan Group standards
Third-Party Certifications
Our commitments are independently verified through internationally recognised certification standards:
Looking Ahead
Primagest will continue to develop products and services that make digital transformation accessible, efficient, and sustainable for organisations of all sizes. We see our role not only as a technology provider, but as a long-term partner in our clients' journeys toward more responsible, resilient, and future-ready operations.
We invite prospective partners and clients to explore our full SDGs and ESG commitments on our corporate website:
