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#Industry News

JP's engineers' on-site service satisfies Italian customers

JP's engineers' on-site service satisfies Italian customers

As a professional balancing machine manufacturer, we always put customer needs first. In order to ensure that customers can operate the balancing machine correctly, we usually teach customers how to use it correctly through online training. If customers have problems that cannot be solved, we will also send professional after-sales engineers to the customer site for training and answers.

Recently, we received feedback from an Italian customer that he encountered new problems when using our PHW-3000 balancing machine to balance the rotor of the farming machine, and the online communication has not been improved. In order not to affect the customer's use , we immediately dispatched our best engineers to the customer's site to help. Soon, engineers solved the problems encountered by customers, and customers expressed their recognition and satisfaction with our products and services.

Our goal is to be one of the best and most trustworthy balancing machine manufacturers, and we thank our customers for their trust and support. We will continue to strive to provide customers with better products and services, promote the development of the industry, and create more value for users.

Details

  • Pan Chuan Lu, Bao Shan Qu, Shang Hai Shi, China
  • Shanghai Jianping Dynamic Balancing Machine