Service à la Tool-Temp: fast, local and solution-oriented

Tool-Temp's customer service means more than just reacting

He works like our IRIS control system: he is analytical and forward-thinking, and always focused on finding solutions. Since 2008, he has ensured that Tool-Temp's customer service means more than just reacting – it's about proximity, expertise in finding solutions and continuous development.

In this interview, Patrick Fonseca, Head of the Customer Service Centre (CSC) at the Tool-Temp headquarters in Sulgen, discusses how the company has evolved over the years, his driving ideas and how a strong team can overcome complex challenges.

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Industriestrasse 30, 8583 Sulgen, Switzerland

Tool-Temp AG

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Luca Pellegrino, Director Global Sales, on global markets, partnerships and prospects

From navigating cultural differences to driving innovation and supporting our branches and distributors worldwide.

With an eye for market potential and a keen sense of customer needs, Luca Pellegrino is supporting the international growth of Tool-Temp. In this interview he talks about changes within the company, his role as a bridge builder between markets – and why innovation and customer proximity are more important today than ever before.

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Innovation as the Driving Force Behind the Intelligent Temperature Control Units of Tomorrow

At Tool-Temp, technological development is a team effort – that’s something we firmly believe in.

Since February 2025, Dr. Tammo Zobel has been heading the technical department, working closely with his team to strengthen the integration of mechanics, software, and processes. In this interview, he talks about his first months on the job, new ideas, and how we’re shaping the future of temperature control technology with intelligent systems.

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New Managing Director at Tool-Temp US Inc.

Tool-Temp is pleased to announce that Jason Beasley has taken on the role of Managing Director of Tool-Temp US Inc. as of February 2026.

In this position, he will continue to drive the company’s focus on sustainable growth and, together with the team in the United States, further develop the activities already underway, with a strong emphasis on collaboration, customer proximity, and a responsible approach.

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Service à la Tool-Temp: fast, local and solution-oriented

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